Once again, I find my self blogging. I believe this is only my second post on this thing (yes, this is Spencer), but I must relay some disturbing information so bare with me.
My beloved family and I needed to have a quick dinner tonight since Jordan had to head to a church meeting. Well, no better place than Wendys, we thought. Instead of heading over to our fabulous Wendy's three blocks from our house, we decided to head over to the one near Baskin Robbins, seeing that it was their $0.31 scoop night tonight. So we did. We loaded up in the car and headed off the the unknown abyss we call the "Hampden Wendys."
Now let me back track a little. I'm not sure if many of you are aware of the saying "going Taco Bell" on someone, but lets just say it was coined after a not-so-good experience there by yours truly.
We make it. Reese is super excited (probably starving), Gavin is jumping around like...well...Gavin, and we finally get our order in. Jordan takes the kids over, finds a table, and patiently waits for me to bring the food. Well, a number of minutes go by and the hungry kids are getting upset. Well, little did they know, that while they were waiting for the delicious chicken nuggets and burgers, I was seeing one of the most unbelieveable things unravel right before my eyes. The "cooks" and cashier were beginning to freak out as two people had ordered Grilled chicken sandwiches (one of them Jordan) and they had turned the grill off after making one, and somehow, that one is missing. Well, as they are beginning to lose their cool, a customer walks up next to me and says, "Hey, the chicken sandwich you're looking for is right here. I ordered a single." To this, the cashier grabs the chicken sandwich and goes back and places it at the end of the counter. At this point, his co-worker, then procedes to tell him to give it to the guy at the drive thru (where the other chicken sandwich was ordered). He was reluctant to do so. I suddenly think, "Wow, these people who are stuck working at Wendy's actually have some integrity. Well, that feeling went flying out the window faster than I can say "oooogaaaaleeeeee boooogaaaaleeee". The manager grabbed the sandwich, unwrapped it, wrapped it in a new wrapper then handed it to the drive thru person. Out the window and into an unsuspecting person's dinner.
Well, disgusting. I'm not the kind of person who goes for confrontation, but when I do, it's well worth it and for a great cause. (refering back to the Taco Bell story here) Well, I made sure Jordan's chicken sandwich was made fresh and delivered straight into my hands with no spit in it, but after that, it was every man for himself. I grabbed the employee's attention and said, "I need to speak to your manager." After seeing the frightened look on his face I said, "Not about you, about your manager." He sighed relief and retrieved his manager.
With the manager standing in front of me I called him out. "I just want you to know that I saw what you just did and I don't think that thing would even fly in the back alleys of Honduras." (Jeff, correct me if I'm wrong) He immediately got on the defensive. He began apologizing and saying that "we don't do that here." Well, once again, I called him out. "I just saw you do it." This guy could sidestep with the likes of Walter Payton. He claimed that he came into the middle of it and thought that it had only gotten to the counter and that it was never opened." Well, once again, this bloke's story had more holes that swiss cheese. "Um, then why did you re-wrap it?" Once again, he tried to wiggle his way though the non existent hole in my side of things. Rather than argue with the man and have it turn into another Taco Bell incident, I decided to just let him know that I wasn't going to stand quietly on the sidelines and that I was going to complain officially.
Well, needless to say we got a $500 gift card to Wendy's, I guess to keep quiet, so if anyone would like to go, we'll take you to a different one. I couldn't believe this guy's action. On the way out, I went back up and got the manager's attention again. He reluctantly came over and I said, "I just want you to know that Jorge there (the cashier) tried to do the right thing and didn't want to hand it back out, but you and mr. smarty pants over there (pointing to the other culprit) tried to convince him to and ended up doing it yourselves." I have to put a shout out to Jorge.
My beloved family and I needed to have a quick dinner tonight since Jordan had to head to a church meeting. Well, no better place than Wendys, we thought. Instead of heading over to our fabulous Wendy's three blocks from our house, we decided to head over to the one near Baskin Robbins, seeing that it was their $0.31 scoop night tonight. So we did. We loaded up in the car and headed off the the unknown abyss we call the "Hampden Wendys."
Now let me back track a little. I'm not sure if many of you are aware of the saying "going Taco Bell" on someone, but lets just say it was coined after a not-so-good experience there by yours truly.
We make it. Reese is super excited (probably starving), Gavin is jumping around like...well...Gavin, and we finally get our order in. Jordan takes the kids over, finds a table, and patiently waits for me to bring the food. Well, a number of minutes go by and the hungry kids are getting upset. Well, little did they know, that while they were waiting for the delicious chicken nuggets and burgers, I was seeing one of the most unbelieveable things unravel right before my eyes. The "cooks" and cashier were beginning to freak out as two people had ordered Grilled chicken sandwiches (one of them Jordan) and they had turned the grill off after making one, and somehow, that one is missing. Well, as they are beginning to lose their cool, a customer walks up next to me and says, "Hey, the chicken sandwich you're looking for is right here. I ordered a single." To this, the cashier grabs the chicken sandwich and goes back and places it at the end of the counter. At this point, his co-worker, then procedes to tell him to give it to the guy at the drive thru (where the other chicken sandwich was ordered). He was reluctant to do so. I suddenly think, "Wow, these people who are stuck working at Wendy's actually have some integrity. Well, that feeling went flying out the window faster than I can say "oooogaaaaleeeeee boooogaaaaleeee". The manager grabbed the sandwich, unwrapped it, wrapped it in a new wrapper then handed it to the drive thru person. Out the window and into an unsuspecting person's dinner.
Well, disgusting. I'm not the kind of person who goes for confrontation, but when I do, it's well worth it and for a great cause. (refering back to the Taco Bell story here) Well, I made sure Jordan's chicken sandwich was made fresh and delivered straight into my hands with no spit in it, but after that, it was every man for himself. I grabbed the employee's attention and said, "I need to speak to your manager." After seeing the frightened look on his face I said, "Not about you, about your manager." He sighed relief and retrieved his manager.
With the manager standing in front of me I called him out. "I just want you to know that I saw what you just did and I don't think that thing would even fly in the back alleys of Honduras." (Jeff, correct me if I'm wrong) He immediately got on the defensive. He began apologizing and saying that "we don't do that here." Well, once again, I called him out. "I just saw you do it." This guy could sidestep with the likes of Walter Payton. He claimed that he came into the middle of it and thought that it had only gotten to the counter and that it was never opened." Well, once again, this bloke's story had more holes that swiss cheese. "Um, then why did you re-wrap it?" Once again, he tried to wiggle his way though the non existent hole in my side of things. Rather than argue with the man and have it turn into another Taco Bell incident, I decided to just let him know that I wasn't going to stand quietly on the sidelines and that I was going to complain officially.
Well, needless to say we got a $500 gift card to Wendy's, I guess to keep quiet, so if anyone would like to go, we'll take you to a different one. I couldn't believe this guy's action. On the way out, I went back up and got the manager's attention again. He reluctantly came over and I said, "I just want you to know that Jorge there (the cashier) tried to do the right thing and didn't want to hand it back out, but you and mr. smarty pants over there (pointing to the other culprit) tried to convince him to and ended up doing it yourselves." I have to put a shout out to Jorge.
Nice Job Jorge!!!
Anyone looking for a quick bite to eat, DO NOT GO HERE:
Anyone looking for a quick bite to eat, DO NOT GO HERE:
Wendys
18700 E. HAMPDEN
AURORA, CO 80013
18700 E. HAMPDEN
AURORA, CO 80013
*Yes, I'm kidding about the gift card.
